Monday, July 9, 2018

Technical /QMS audit requirement

Babylon is world renowned company .Our organization has high reputation in our country as well as foreign country also. We give high priority on quality,safety & legality when we are producing the products in our facility .In this regards,we are following some tools & technique of quality management system as like defects per hundred unit tracker ,Pareto analysis,histogram,bar-chert etc & we also proper monitor external parts like print,embroidery, wash,textile by doing supplier evaluation method so that we can get good quality of raw materials .Quality management system is the framework of policies or strategies, process, responsibilities,routine that organization use to achieve their goal and fulfill the customer requirement .It is a tool to successfully lead an organization in a structure & systematic way and constantly improve the process in order to increase customer satisfaction and reach the goal of the organization.
 Quality is the fulfill requirement of customer & also satisfy the customer .We have internal & head office audit team to monitor the quality management system.In this reason, we are performing internal quality management system audit twice in month & head office audit team is performing quality management system ones in a month. Considering all of buyers in Babylon Group I have prepared a check list to perform the technical or quality management system audit .I am very hopeful that quality management system /technical audit check list will be really helpful to get knowledge before going to any facility audit.


Please see below check list


Warehouse, Fabric & Materials Storage Control      
Raw materials receive with proper receive documents i.e. PI, Challan, Invoice etc.
Raw materials should keep in Quarantine area before Inspection.
Inventory of the goods with proper records.
3 days stock Capacity at  the store
Accessories inspection should 10% of receive Quantity for all customers, AQL 1.5 for H&M and George, AQL 2.5 for VF Asia and Perry Ellis. IF fails 15% goods need to be inspected.
In house accessories testing report i.e. color fastness to wash, nickel test, Color bled test.
All approved trim cards /PO sheet are available to the Inspector.
Roll /Batch /Lot no should be mentioned at the roll.
Prepare Shade Group & Shade bands for all buyers.
Color shade checking (According to approved shade standard, end to end, side to side , Roll to roll shading )
Fabric Inspection should follow 4 point system of at least 10% of receive quantity for  all buyers considering 28 point as pass result except ( H&M -TC 13  point + &  cotton 18+,Perry Ellis 20,VF -24+ will be considered as fail result).  Shrinkage tolerance for woven fabric is 3% (+,-) for all buyers, and for knit fabric it is ( +,-) 5%. Shade Blanket wash for all buyers & additionally non-wash for H&M. Color continuity card & Bowing test (order wise) for all buyers.
Rejects goods keeping area, left over area and non-confirming area should be lockable and record need to be available in place.
All raw materials need to be kept buyer wise, rack wise with proper identification no &  well described Bin Card.
FIFO system of raw materials delivery with Proper records.
Pareto analysis & top 5 defect analysis.
Humidity kept under 60% by using dehumidifiers, fans, heat, etc. & proper records need to be kept.
Visual color evaluation of trims and bulk fabric need to be  done in Light box against  color standard  (Light requirements are A Light, UV Light ,TL83, TL84, D65, CW F)
All rolls are covered /Protected by poly  from dust, Sun light, stain etc.
 5S audits need to be done at least once in a month & audit results must have with a defined goal and development plan. There should be training records for 5's.
Sufficient space
Need proper ventilation for fabric , accessories & warehouse
Supplier selection & Evaluation
All record must keep 1 years from the shipment date &
broken needle record should keep 6 years.
All organic materials should be kept in separate rack/place.
Sharp tools control policy should be maintained properly.
Internal lab test requirement
GSM, Rubbing test, Color Fastness to wash etc.
 On site trained technician.
Work Instruction or SOP for Rubbing test, Color Fastness to wash.
Sample section
 Samples section required to have equipped with relevant machines.
Need to conduct Pr-Production meeting for all new styles and record keeping is must.
 The sample room need to have guideline (Tech pack, PO sheet, measurements chart/ sketch sheet, etc. for production for each order.
Sample inspection report.
Shrinkage test report.
Product Risk assessment record.
Metal check report.
Marker printer calibration 100cmX100cm CHECK daily & keep records.
 Tech packs needs translated into local language & needs communicated to all concerned.
Technicians will evaluate & make report for all samples.
The facility should use mannequins to fit samples prior to sending to buyer & dummy fitting report
 Pattern and Marker checking with records. Maker / checker's name, signature & date.
All hard patterns distributed to the production floor with pattern maker / checker's name, signature & date.
Development patterns need to be saved in different folder by the name of VF.
Sharp tools (Needle, Scissor, Cutter, Gimlet, Screw Driver etc.) control system should be tagged with central account.
Patterns must be amended for different shrinkage bands to control measurements. Record must keep.
Sample Retention & disposition record.
Accessories Inventory Record.
Cutting Section
Fabric relaxation system for Spandex (24, 48,72 Hours depends on the fabric composition) & keep proper record .
Fabric needs unrolled by the relax M/c for every order.
Markers prepared efficiently with minimum wastage. Record Must.
The lighting level adequate over the cutting tables.
If fabric is within one shade it will be cut in a single lay. In case of mixed up shade facility should use paper separators for every roll being spread.
Fabric width never be less than markers width.
 Spreading fabric with reasonable ply height e.g   (Lay of T,C fabric is 300 lay & ply height 3 inch & Lay of CVC fabric is 300 lay & ply height 2 inch ).
Weights & clamps used over the marker to secure plies while cutting.
For manual cutting, ensure 8 inch Knife.
Cut accuracy audit need to be performed for ensuring accuracy of panels (top/middle/bottom)
100% cut panel inspection.
PP meeting record for test cutting.
Knife Replacement record.
All small parts need to be cut with Secure band knife M/c.
 Numbering & bundling area need to be separated 
 Visual instruction and relevant SOP need present both in English & in local language.
There should be Preventive Maintenance Plan/Schedule in place. Show updated plan vs actual.
There should be quality improvement efforts with quality meetings, defects Summaries, Pareto analyses and follow up (Follow SOP) activities.
Housekeeping & 5s audit report
Cutting Approval sample need hang on workplace.
Work in process will not more than 1 days if no value addition like print, embroidery, wash etc.  If products are with value addition, Work in process remains for 2 days at best.
Sharp tools control policy
White color parts should be cover by poly/separation.

Sewing section
 PP meeting report on new styles with attendance record of participants & pp sample reports need available
 Pilot Run procedure on new styles before Bulk starts & Show reports.
 1st output bundle review & report.
The concern should follow minimum requirement during the production.
 Visual  ( Approved sample ,Tech Pag ,mock-ups, sketches or pictures) showing construction detail clearly displayed on each operation for the running style & in local language
 Seam sealing / down / laser / bonding / all sewing operations process will follow bulletin.
There should be checking system for all operation by QC like In line inspection, end line inspection, Traffic Light checking system & Measurement system.
The factory need have rejected pics/bundle follow up procedure.
 Segregation of  defective garments in bins or boxes etc.
There should be processed measurements done daily considering tolerances with calibrated meas. Tape. Proper record must have.
 Approved sample (with signature & date) need present in sewing floor/line for each running style.
Product spec & approved trim cards will available on the line for each running style
Broken needle record kept marked with Date/Time, Order no, Needle, Action taken, Supervisor sign. 
 Sample responsible will inspect the first complete garments at sewing.
Product Quality – (Check 5 PCs at random of first output) - PASS for Visual / Major Defects.
 Preventive Maintenance Plan/Schedule in place for Daily, weekly, Monthly or periodically. Show updated plan vs actual. 
 Quality Improvement efforts with Quality meetings, Defects Summaries, Pareto Analyses and Follow up & Monthly 5s audit  etc.
The facility should have on site IE & planning department.
Production lines well balanced and set up in systematic process, without bottlenecks by the IE department & Maximum 1 Day work in process is allowable.
The workers using Personal Protective Equipment relevant to the area.
Effective inventory system at sewing sub -store as like as central store.
Excess /Rejects accessories must be back to the central store.
 QA/QC department have an independent reporting structure.
 Visual records to show operator's hourly production.
AQL inspection system (Level 2, AQL 1.5  )
Key point measurement of 3 garments per size (Length, Sleeve Length, Chest, Hem, Shoulder. Bottoms: Waist, Front Rise, Back Rise, In seam/Out seam). If fail, 3 pics garments need to check again.
 Visual and relevant SOP present both in English & local in language in place.
Fusing section
 Temperature and bonding strength are checked every 4 hours by temperature strips or digital/ analogue calibrated temperature checking device. Reports needs available in place.
Fusing check report.
Shrinkage report.
Lot wise before fusing & after fusing record.

Button  attach
 All buttons must attached with lock stitch machine.
If operator off the machine for any reason for a certain time, he will do  the mock up while starting the work again in the machine.
Pull test
Pull test after 2 Hours  ,   H&M 3 (90N, 10 sec)
 Visual and relevant SOP present both  English & local language

Snap Button
Snap /rivet Attachment machines must be pneumatic and not manual.
Technical Data Sheet’ must be available at the machine.
Physical standard (Mock up) of the positioning must be available at the machine.
Pinch Gauge testing or pinch thickness must be done by trained staff.
All machines must be positioned on a ‘Griddle Floor’ to allow for the capture of any split parts.

Finishing &  Pressing
Pressing heads, pads, and supporting structure need to  clean daily
Pressing standard at place.
After pressing 1 hours Cooling with record.
Inspection report & defect repairing record.
100% measurement record on Critical process (Length, Sleeve Length, Chest, Hem, Shoulder. Bottoms: Waist, Front Rise, Back Rise, In seam/Out seam & out of tolerance record
All packaging labels are stored securely and independently by style size and color and issued/used on a style, size and color basis.
Size, color, order wise  Ironing, folding, Packing etc.
Excess /Reject accessories back to central store.
All accessories are attached before metal detection.
100 % metal detection of the goods with 9-point check system. 
Hourly basis check with proper record keeping.
If product fails to pass through detection system, ensure re-inspection of the goods & ensure keeping the reject goods at the metal contaminated box with proper record.
Calibration record & all Inspection record must keep 6 years from the shipment.
All the goods keep in 1 hour Quarantine area (1 Hour keeping area)
There should be approved (sign & date) packing samples, Tech pack, or PO sheet for each running style present in Finishing section.
100% presentation check & hourly lot pass report & packing check report according to the sample ,Tech pack & trims card.
100% bar-code checking by the bar-code scanning device
Net weight & gross weight measured by digital weight machine.
Quality Improvement efforts with Quality meetings, Defects Summaries, Pareto Analyses and Follow up
 5S audits done at least once/month & need to show results and plan for each area.
The factory has sufficient well-equipped inspection room.
Internal per-final or final report by the concern GPQ ( (Level 2, AQL2.5 for Major & 4.0 for minor )
Master File including PO, fabric /yarn standard, trims card, wash approval , print approval, specification sheet, product claims documentation, pilot run/size set, sample production records,  risk assessment report, red/green seal fit comments etc. have to have a facility in FCCA audit.
Housekeeping need to be free of color contamination, over-dumping, work in process, previous style's accessories at floor etc.
 Visual and relevant SOP present both in English & in local language.
Finished Goods area
Finished Goods should kept in rack or on pallet
Finished Goods should be kept with buyer wise identification.
All carton should be closed at the finished goods area.
Humidity control by ventilation or fans/heat or dehumidifier (Less than 60% )
 All goods are dry and clean when packed.
Prevention of mold part of the production process according to Supplier portal/ Logistics/ Packing instructions/ Mold prevention
Sharp tools control policy for all section.
Pest control
 Pest control internally or externally from certified company. We are doing pest control periodically ( 6 month )
Daily checklist of pest control monitoring.
Insect net to be used in finishing area/ packing area/ metal free zone and to close/cover doors and windows.
Insect killer device available and always functional. Maintenance regularly is must.
Management system
Document control system (Version no, date of  issue, revision date )
Critical path management for each PO and analysis of performance for improvement.
All sample & sample related  document keep 10 years & Broken
needle record keep 6 years
Key performance indicator (For all department), Department wise goal & Goal follow up data.
Working flow chart must know all the employees.
Visual and relevant SOP present both in English & in local language.
Lighting in all areas like all inspection area 1000 + Lux, Needle point 1000+Lux , Cutting 600-800 Lux, Iron Table, Fusing, Marking table & Packing area 600-800 Lux.
Management review record & Internal audit periodically ( monthly
or 3 Monthly )
Goods/Raw materials disposition record.
Facility requirement
Factory perimeter with fencing wall.
Wastage area must be identified like Glass keeping area, Poly keeping area.
Visitor in out resister
Personnel locker for each employee.
Access control for Packing, Store & Finished goods area.
9 Point Inspection report by the security.
Lighting in all areas like all inspection area 1000 + Lux,
Needle point 1000+Lux , Cutting 600-800 Lux, Iron Table, Fusing, Marking table & Packing area 600-800 Lux.
Basic Fire safety, First aid, Drinking water, Health safety policy & Environment policy, (EIA) etc.
Employee is changing room.
Pin, Drawing Pins, Staples & Metal staples must not be used any part or the manufacturing unit.
ETI base code & protector line must be hanged on the facility.
People Management
Training Plan & feedback system for all QC & Operator.
On Job training for all employees.
Mensal test for all employee.
Maintenance 
Planned preventative maintenance (PPM) program that covers all equipment with maintaining records.
Workshops/maintenance room must have a barrier across the doorway and rubber floor mat located outside the door.
 Calibration of all measuring equipment and testing equipment (e.g. balance ,tape, light box, pull test ,metal detector , fusing , fabric inspection, snap attach )
Calibration master list or matrix of equipment.
Spot cleaning
Spot cleaning record.
Spot cleaner must use PPE & industrial eye shower need to have at the area.
Spot will be removed only by water & detergent for kids item.
Housekeeping should be okay.
Critical NC 's for all buyer
Critical NC's definition: Failure to meet a product safety standard or a legal standard; where this failure puts the customer integrity at risk.
 Skilled sample room technician available and capable of modification of patterns when required and responsible for pattern handover to production floor with record available (Critical )
All fabrics / yarns / trims / accessories organized and stored indoors, off of floors, and remain covered / protected until ready for use and has required space( Critical )
Inventory system (Fabric & Accessories) at the warehouse & proper ventilation system at warehouse, Finished Goods area. (Critical )
Pest control by net or pest killer device. (Critical )
There should be  a proper system to record broken / damaged needles, tag gun needles & hand stitching needle etc. at both sample room and production floor.(Critical )
Adequate systems used to isolate defective and / or repaired products. (Critical )
Sharp objects such as trimmers and scissors effectively tracked e.g. that they are permanently attached to the machines during production and there is regular monitoring, so missing of 'attached' sharp objects will not go unnoticed.(Critical )
Factory have inspection system at inline and end line.  Factory measure complete garments. Completed garments are measured at least at Level 1 at AQL 1.5  or 20 pieces minimum  from total production covering color & size daily all through the day and records kept. (Critical )
QA/QC department have an independent reporting structure &   all QA/ QCs trained regularly.
(Critical )
There should be a 100% final checking after finishing and is there a random audit done after finishing. There also should be  a 100% measurement for key points like  Length, Sleeve Length, Chest, Hem, Shoulder, Bottoms: Waist, Front Rise, Back Rise, Inseam/Out seam) & audit done after finishing.
- Records are available. (Critical )
Factory conduct final audit based on AQL inspection level 2, AQL 2.5 for major & 4 for Minor
 of buyer. There is pre-final inspection after packing with acceptable sampling method in both size & color for all PO. After 80%-100% packed, QA will do pre-final inspection based on buyer's requirement .( AQL  inspection level 2 ,AQL 2.5 for major & 4 for Minor ) (Critical )
Factory has a sufficient & proper metal detection process for all the products &
 Metal detection is  Mandatory for all products .(Critical )
Factory use lock stitch for button attach Mandatory for children wear dept. 26, 24, 33, score 10-0 and adult 10-5-0 hence scoring dept. 26, 24, 33,  score 10-0 and adult 10-5-0 (Critical )
Snap/Rivet (or any metal fastener) attaching process & machinery in the factory.
There should be  arrangement for disposal of non-conforming goods & materials- Red Tag area is Physically designated  and marked, labeled or  tags  Area  for Non-conforming  goods & materials  which are easily visible for all such nonconforming products.
-Found Red Tagged/ designated and marked areas in metal detector area, pull testing area for buttons/snaps/rivet or any other fastener, button attaching/ lock stitching area, snap/riveting or any metal fastener attaching area
- Found all non-confirming goods/materials stored separately.( Critical )
Factory maintain chemical test for printing items
( For children-wear  for US dept. 26, 24, 33) For  George UK : How is chemical control process in line with REACH chemical policy.(Critical )
Pull test report  hourly (90 N 10 sec)      (Critical )
Finished carton must be close & access control system at the finished
goods area .(Critical )
Light requirement A Light,UV Light ,TL83,TL84,D65,CW F  Must be calibrated (Critical )



Critical NC's definition :

 Failure to meet a product safety standard or a legal standard; where this failure puts the customer integrity at risk.

Example: Inventory system (Fabric & Accessories) at the warehouse & proper ventilation system at warehouse, Finished Goods area . (Critical )



Major NC's definition :

A deficiency which requires prompt attention to prevent a potential product safety failure or legal issue from arising; where this failure may potentially put customers or brand integrity at risk



Example: Though plant tour it was noted that factory attached all finishing label like hang tag, packing sticker etc. after metal pass at metal free area. During plant tour it was observed that the garments cannot pass through metal detector due to RFID hang tag but it was not discussed with Tesco concern person.



Minor NC's definition :

 A deficiency which requires attention to improve Good Manufacturing Practice standards, Due Diligence documentation (our ability to defend a legal challenge) or to achieve compliance with Tesco standards

Example: Factory does not check cut panel against master pattern for solid fabric, they used to check the cut panel by master pattern for strip fabric.
 
Grading of Tesco system.
Tesco refers two types of audit
1.Approval audit 2.Maintenance audit
Approval audit : a) 0 critical non-conformance s b)0-3 major non-performances  c)There is no limit on the number of minor non-performances
Not approved : a)1 or more critical non-conformance b) 4 or more major non-performances c)35 or more total non-performances where at least 2 are major
2.Maintenance audit
§Blue – Outstanding (  0-4 minor non-performances only )
§ Green – Good (5-14 minor non-performances only )
Amber or Double Amber – Needs Improvement a) 0 critical non-performances b)  0-3 major non-performances  c) 15-34 minor non-performances d) No more than 34 non-performances in total  )
§ Red – Stop Supply a)1 or more critical non-conformance b) 4 or more major non-performances c) 35 or more total non-performances where at least 2 are majors )

Audit rating system of Perry Elis
A-Very good ( Score >90% mark is considered as a A Grade  )
B-Good ( 75-89%  mark is considered as a B grade )
C-Acceptable but need lots of  improvement (55-74% score is considered as a C grade )
D-Very Poor (score < 54 mark is considered as a D grade )




Aftermath thanks in advanced.

Best regards
Md. Nazmul Huda
BSc in textile (CU)
MSc in environmental engineering & HRM (JU)
 


 
















































































































































































































































































































































































































































































































































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